Privacy policy
Last updated: November 2026
Protecting your personal data is very important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2021). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.
1. Controller
TELE Haase Steuergeräte Ges.m.b.H.
Vorarlberger Allee 38, 1230 Wien, Austria
Phone: +43 / (0)1 / 614 74 – 421
Email: office@tri-points.com
2. Contacting us by email or phone
If you contact us by email or telephone, the data you provide will be stored by us for six months for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent.
3. Enquiry form
If you send us enquiries via the form on this website, the information you provide in the form, including the contact details you entered, will be stored for the purpose of processing the request and in case of follow-up questions. That is your name, email address and, if provided, company, phone number and message, as well as the page you sent the form from and campaign parameters from the address (e.g. utm_source, gclid). We will not share this data without your consent.
The processing of the data entered in the form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time. An informal email notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
The data you entered in the form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
The enquiry is stored in our CRM system Odoo (Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium, as processor). If, exceptionally, it cannot be stored there, it is sent to an internal Microsoft Teams channel (Microsoft Ireland Operations Ltd., Ireland) so that it is not lost.
To protect against automated submissions we use Cloudflare Turnstile. Turnstile checks characteristics of your browser and your IP address, but sets no cookies for this. The legal basis is our legitimate interest in preventing abuse (Art. 6(1)(f) GDPR).
4. Hosting, server logs and encrypted transmission
This website is operated via Cloudflare (Cloudflare, Inc., San Francisco, USA; certified under the EU-US Data Privacy Framework). When you visit it, Cloudflare processes technically necessary data, in particular your IP address, the requested address, time and browser details. When the form is submitted, these details are logged for troubleshooting and deleted after seven days at most. The legal basis is our legitimate interest in secure and stable operation (Art. 6(1)(f) GDPR).
For security and privacy reasons, this website uses an encrypted connection (HTTPS). This prevents third parties from intercepting and reading the data you enter during transmission. You can recognise active encryption by the padlock or similar symbols in your browser's address bar.
5. Cookies and consent
Cookies are small text files stored on your device with the help of the browser. They cause no harm.
We use the services listed below only with your consent (Art. 6(1)(a) GDPR, § 165(3) TKG 2021). Without consent they are not loaded. We store your choice in the cookie "lp_consent" for six months; this cookie is technically necessary and needs no consent. You can withdraw your consent at any time with effect for the future:
5.1 Leadinfo
Provider: Leadinfo B.V., Rotterdam, the Netherlands.
Purpose: Leadinfo uses the IP address to recognise which companies visit our site and shows us publicly available company data (e.g. company name, industry). Individuals are not identified.
Data processed: IP address, pages visited, time, device and browser.
Legal basis: your consent (Art. 6(1)(a) GDPR, § 165(3) TKG 2021), which you can withdraw at any time via "Cookie settings".
| Cookie | Lifetime |
|---|---|
| _li_id.… | 2 years |
| _li_ses.… | session |
5.2 Google Ads conversion tracking
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Data may be transferred to Google LLC in the USA; Google LLC is certified under the EU-US Data Privacy Framework.
Purpose: measuring whether a click on one of our ads led to an enquiry through the form, and showing personalised advertising. Google Ads is only loaded after your consent (Google Consent Mode, basic variant).
Data processed: IP address, ad click identifier (gclid), pages visited, time, device and browser, the fact that the form was submitted.
Legal basis: your consent (Art. 6(1)(a) GDPR, § 165(3) TKG 2021), which you can withdraw at any time via "Cookie settings".
Google sets its cookies on the highest level of our domain, so they also apply to other pages under the same main domain. Google Ads also stores an entry in your browser's local storage and sets the cookie "IDE" on Google's own domain doubleclick.net. When you withdraw consent, we delete the cookies and entries on our domain. Cookies on Google's own domains can only be deleted by your browser; you can also switch off personalised advertising at https://myadcenter.google.com/.
| Cookie | Lifetime |
|---|---|
| _gcl_au | 90 days |
| _gcl_aw (only after a click on an ad) | 90 days |
| _gcl_ls (local storage, not a cookie) | until withdrawal or deletion |
| IDE (domain doubleclick.net, set by Google) | 13 months |
6. Data storage
For the purpose of contract processing, the following data may be stored with us: name, address, email address, telephone number. The data you provide is required to fulfil the contract, to carry out pre-contractual measures, and for customer management. Data will not be transmitted to third parties, except to our tax advisors to fulfil our tax obligations.
All data from the contractual relationship will be stored, if necessary, until the expiry of the statutory tax retention period (7 years), otherwise for 3 years. Data processing is carried out on the basis of Art. 6(1)(b) (necessary for contract fulfilment) and/or Art. 6(1)(f) (legitimate interest) GDPR.
7. Your rights
In principle, you have the right to access, rectification, erasure, restriction, data portability, withdrawal and objection. Please contact office@tri-points.com. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been infringed, you may lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority (Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at).